Witness Care Officer (Secondment until December 2024)

Fixed Term contract until December 2024.

Are you an empathetic and caring individual looking for a career in supporting victims and witnesses of crime?  Our Victim Services Department are recruiting Victim and Witness Care officers to help guide those affected by crime through their criminal justice journey.  The role is hybrid and offers excellent learning opportunities for those who want to progress in this area of work and policing.

As a Witness Care Officer, you will contact victims and witnesses in accordance with the Witness Care Framework and maintain contact at each key stage of the Criminal Justice process.

Witness Care Officers offer a client focused service, providing information, advice, practical assistance and will act as a liaison to victims and witnesses, the courts, Crown Prosecution Service and other agencies.

Please refer to the job description and evidence each area of the person specification that states application form next to it and the word count for each section.

Please state the title of the area you are evidencing and provide the evidence in the following box. To add the next area, select add another instance for each area that is required as stated on the person specification.

Please also refer to the candidate guidance on the website that provides more detail on how to structure your response.

INTERNAL CANDIDATES: Please note that we are unable to progress you to shortlisting unless we have received your Line Manager Approval form. Please submit this in line with the closing date. Thank you.

What are our benefits  

Here at Gwent Police, we value our employees, and we provide ample support and training to ensure you excel in your role, alongside receiving benefits such as: 

• Generous annual leave entitlement that rises to either 29 or 30 days depending on grade plus 8 bank holidays
• Employee Assistance programme and a range of wellbeing support programmes
• Free access to on-site gyms
• Discounts from various retailers via the Blue Light Scheme and Vectis Card
• Cycle to Work Scheme
• Hybrid/Agile working (role dependant)
• Flexible working opportunities
• Local government pension scheme
• Range of support networks     
• Generous maternity/paternity and adoption leave entitlements    
• Generous sick pay provisions   
• Option to become a member of UNISON, the public service union

To enable us to deliver outstanding policing for everyone, we need people from all backgrounds, with a range of professional and life experiences, so that we are truly representative of our communities.

Gwent Police provide a positive action support programme for underrepresented groups. To find out more please email Brian, Clare & Rima via positive.action@gwent.police.uk or visit our positive action page here: Positive Action | Gwent Police

We are proud to be a Welsh speaking policing service and welcome applications from candidates with Welsh Language skills.