Case Typist

Case Typist, North Wales Police, Salary £20,118 to £21,399 pro rata

This is an outstanding opportunity to join the team at North Wales Police as the Case Typist. You’ll be joining on a permanent contract within an organisation that will truly support your success in the workplace.

If you have experience of working within an administrative environment, with the willingness to learn and the ability to work well in a team environment this could be the perfect opportunity for you. 

What does the Case Administrator / Typist role entail?

Reporting to the Case Manager you’ll be part of the Case Management Team, providing a range of support, typing and administration services to deliver an efficient delivery of service across varying business areas and using the Niche Record Management System.

Duties will include, but not be limited to;

• Working to provide an administrative support to Case team including assistance with:
  • Check the contents of Prosecution Files, to ensure that all correct forms are included and liaise with submitting officer if necessary without delaying the submission of files.
  • Scanning documents and linking onto RMS as required. Review, allocate and task any additional administration and monitor the return of forms in order to notify Case Manager of any Officers who fail to comply. To allocate tasks returned from CPS as part of the Two Way Interface as required.
  • To accurately type all relevant documentation either copy typing or transcription of recorded interviews, taking into account the requirements for court proceedings.
  • Manage the transit or storage of hard copies of case file documents or media as required.
• Undertake PNC checks in accordance with CASE File requirements for defendants or/and civilian witnesses.
• Assist with general administration duties as required including responsibility for dealing with incoming mail etc.
• Managing the throughput of multimedia evidence relating to pre-charge and prosecution files.

What will I need to be considered for the Case Administrator / Typist role?

• Fully IT literate to include excellent knowledge of Microsoft Applications and be proficient in the use of data bases. To include inputting/typing skills to at least 35wpm.
• Clerical/administrative experience to include filing, indexing, photocopying, typing – reports, letters and memoranda – and ability to pay attention to detail.
• The ability to liaise with external agencies and internal departments that includes communication via the telephone and in written format.
• Proven experience of working within an administrative environment and with the ability to work well in a team environment.
• The role is one that necessitates discretion, sensitivity, teamwork and persons who are organised and self-motivated.
• Ability to Audio type or willingness to learn.
• To show flexibility in being prepared, on occasions, to work elsewhere within the AJD structure.

What are our benefits  

Here at North Wales Police we value our employees and we provide ample support and training to ensure you excel in your role, alongside receiving benefits such as: 

• All new starters will have a buddy/mentor to support you when you join 
• 25 days annual leave plus 8 bank holidays
• Access to on-site gyms and fitness classes
• Option to become a member of UNISON, the public service union
• Discounts from various retailers via the Blue Light Scheme
• Cycle to Work Scheme 
• Hybrid/Agile working (role dependant)
• Support from our Health and Wellbeing Centre including Welfare Officers, Counselling, Physiotherapy and Mental Health Peer Supporters and not forgetting our wellbeing dog 
• Pension scheme
• Flexible working opportunities    
• Generous maternity/paternity and adoption leave entitlements    
• Sick pay provisions   

North Wales Police are a bilingual organisation and for this role, you’ll need to demonstrate Level 2 Spoken Welsh skills, which means you’re able to give and ask for personal details and basic information; to make simple requests and say a few phrases about yourself in Welsh. Within your first 12 months service you will be required to reach Level 3 Spoken Welsh language skills. You can find out more by visiting our Welsh Language Resources

Positive Action  

If you’re from a Black, Asian or Minority Ethnic (BAME) group, LGBT+ or have a disability – we may be able to offer you Positive Action support. Visit our Positive Action page to learn more about how this works and our commitment to equality, diversity, and inclusion.  

Disability Confident Employer 

We are recognised as a disability confident employer, we aim to recruit and retain disabled people, and people with health conditions, for their skills and talent. You can indicate on your application form whether you require any support or adjustments to enable you to do the job, or to assist you with your application. 

If you join us with a disability or medical condition, we aim to support you so you can carry out your role effectively. Where possible we’ll arrange reasonable adjustments so you can do this. 

How do you apply 

The post profile will tell you all you need to know about the job and what skills you’ll need to apply.  

Shortlisting is based on your statement in support of your application. Please ensure you evidence where possible with specific examples, of how your experience, qualifications, skills and abilities meet the minimum/special criteria and/or essential requirements for the role. 

Closing date: 03/11/2022

If you require any further information, please contact the North Wales Police Recruitment Team: SSF.Recruitment@northwales.police.uk or 01492 804699.