Receptionist/ Post & Administration Officer

An excellent opportunity has become available within our Facilities and Logistics Department for a Permanent Part time Reception/ Post & Administration Officer.

Responsible to the Support Services Supervisor the role of Reception/ Post & Administration officer will provide a professional reception service to occupants and visitors at Force Headquarters signing visitors in issuing passes where needed and contacting relevant departments to notify them when visitors arrive. You will assist members of the general public with enquiries and guide them to the relevant departments where necessary. Duties will include; the monitoring and distribution of small parcels and postal items, ensuring the reach their correct destination; maintaining diaries for room bookings; monitoring the use of rooms and consulting with staff to understand and organise requirements and equipment needed for meetings.

We are looking for someone who is highly motivated with excellent organisational and communication skills. The successful candidate should have the ability to work on their own initiative or work as part of a team.

What will I need to be considered for the for the Reception/ Post & Administration officer?

• NVQ level 2, or equivalent level of qualification, in an Administration related subject, or an equivalent amount of relevant proven experience.
• Intermediate working knowledge of IT, including Microsoft Office applications.
• Excellent communication skills.
• Ability to deal with situations using own initiative.
• Good organisational and problem solving skills.
• Proven communication skills and the ability to work well in a team environment with flexibility.

What are our benefits  

Here at North Wales Police we value our employees and we provide ample support and training to ensure you excel in your role, alongside receiving benefits such as: 

• All new starters will have a buddy/mentor to support you when you join 
• 25 days annual leave plus 8 bank holidays
• Access to on-site gyms and fitness classes
• Option to become a member of UNISON, the public service union
• Discounts from various retailers via the Blue Light Scheme
• Cycle to Work Scheme 
• Hybrid/Agile working (role dependant)
• Support from our Health and Wellbeing Centre including Welfare Officers, Counselling, Physiotherapy and Mental Health Peer Supporters and not forgetting our wellbeing dog 
• Pension scheme
• Flexible working opportunities    
• Generous maternity/paternity and adoption leave entitlements    
• Sick pay provisions  

North Wales Police are a bilingual organisation and for this role, you’ll need to demonstrate Level 4 Spoken Welsh skills, which means you are able to understand and deal with people in everyday spoken Welsh in most situations but you may turn to English when dealing with complex situations or terminology. You can find out more by visiting our Welsh Language Resources Page. 

Positive Action  

If you’re from a Black, Asian or Minority Ethnic (BAME) group, LGBT+ or have a disability – we may be able to offer you Positive Action support. Visit our Positive Action page to learn more about how this works and our commitment to equality, diversity, and inclusion.  

Disability Confident Employer 

We are recognised as a disability confident employer, we aim to recruit and retain disabled people, and people with health conditions, for their skills and talent. You can indicate on your application form whether you require any support or adjustments to enable you to do the job, or to assist you with your application. 

If you join us with a disability or medical condition, we aim to support you so you can carry out your role effectively. Where possible we’ll arrange reasonable adjustments so you can do this. 

How do you apply 

The post profile will tell you all you need to know about the job and what skills you’ll need to apply.  

Shortlisting is based on your statement in support of your application. Please ensure you evidence where possible with specific examples, of how your experience, qualifications, skills and abilities meet the minimum/special criteria and/or essential requirements for the role. 

Closing date: 18/07/2022

If you require any further information, please contact the North Wales Police Recruitment Team: SSF.Recruitment@northwales.police.uk or 01492 804699.