National Police Chiefs Council Modern Apprentice

About our Modern Apprentice Role

At North Wales Police we have a great opportunity for an Apprentice Administrator Assistant to obtain a solid understanding of business administration across designated business areas at our offices in Colwyn Bay. Joining the Staff Office, we’ll employ you on a 2-year fixed term contract, you will be working as part of an enthusiastic team who will be committed to supporting and mentoring you whilst you work towards completing a NVQ Level 2 and have the benefit of gaining a solid grounding in business administration whilst working to support our Chief Officer Team.

The role will offer you an insight into a number of policing areas to strategic, operation and tactical levels.

This Apprenticeship Administrator Assistant opportunity will provide you with:

• Support in completing an NVQ level 2 Qualification in Business Administration if you are currently working towards this, or support in achieving the qualification.
• You’ll be employed on a fixed term two-year contract for the purpose of serving an apprenticeship with North Wales Police in an administrative role.
• You’ll be supported by a mentor who will provide dedicated support in monthly meetings to discuss your progress, learning needs and development plans in line with your NVQ modules.
• You’ll be involved in conduct research, inputting data and processing various documents using a range of IT packages.
• Working with company policies and procedures in line with the work you will be delivering whilst maintaining confidentiality.
• Undertake general administrative responsibilities such as typing letters of acknowledgement.
• Producing standard business correspondence and reports.
• Attending meetings and taking actions.
• You’ll have the opportunity to deal with general telephone and written enquiries from members of the public and other departments.
• Obtain a good level of understanding of various business support services within North Wales Police.

The experience you’ll bring to the Apprenticeship Administrator Assistant role;

1. You’ll be working towards or have a desire to work towards an NVQ Level 2 in Business Administration.
2. IT skills and an understanding of Microsoft Office or similar IT packages.
3. Good written and communication skills.
4. The ability to work well in a team and alone.
5. Self-motivated to learn and to apply your learning in the workplace.

Please note there is no age limit on applications for this role, however due to funding restrictions candidates who are degree holders (level 5 or above qualification) are unable to apply.

You can find our more on the apprentice wage at: https://www.gov.uk/national-minimum-wage-rates.

What are our benefits?  

Here at North Wales Police, we value our employees and we provide ample support and training to ensure you excel in your role, alongside receiving benefits such as: 

• All new starters will have a buddy/mentor to support you when you join. 
• 25 days annual leave plus 8 bank holidays
• Access to on-site gyms and fitness classes
• Option to become a member of UNISON, the public service union.
• Discounts from various retailers via the Blue Light Scheme
• Cycle to Work Scheme 
• Hybrid/Agile working (role dependant)
• Support from our Health and Wellbeing Centre including Welfare Officers, Counselling, Physiotherapy and Mental Health Peer Supporters and not forgetting our wellbeing dog. 
• Pension scheme
• Flexible working opportunities    
• Generous maternity/paternity and adoption leave entitlements.    
• Sick pay provisions    

Welsh

North Wales Police are a bilingual organisation and for this role, you’ll need to demonstrate Level 2 Spoken Welsh skills, which means you’re able to give and ask for personal details and basic information; to make simple requests and say a few phrases about yourself in Welsh. Within your first 12 months service you will be required to reach Level 3 Spoken Welsh language skills. You can find out more by visiting our Welsh Language Resources Page

Disability Confident Employer 

We are recognised as a disability confident employer, we aim to recruit and retain disabled people, and people with health conditions, for their skills and talent. You can indicate on your application form whether you require any support or adjustments to enable you to do the job, or to assist you with your application. 

If you join us with a disability or medical condition, we aim to support you so you can carry out your role effectively. Where possible we’ll arrange reasonable adjustments so you can do this. 

How do you apply 

The post profile will tell you all you need to know about the job and what skills you’ll need to apply.  

Shortlisting is based on your statement in support of your application. Please ensure you evidence where possible with specific examples, of how your experience, qualifications, skills and abilities meet the minimum/special criteria and/or essential requirements for the role. 

Closing date: 11/04/2024

If you require any further information, please contact the North Wales Police Recruitment Team: SSF.Recruitment@northwales.police.uk or 01492 804699.