People and Organisational Development Administrator

Join our team…

Our people are key to our ambition to make North Wales the safest place in the UK.  Within the People & Organisational Development (POD) function we strive to enable the workforce to be the best that it can be by providing a response professional services delivered with pace, precision, and passion.

So, if you are highly organised with an ability to prioritise your workload to deliver excellent customer service with a ‘can-do’ attitude then this could be the job for you. 

What are our benefits  

Here at North Wales Police we value our employees and we provide ample support and training to ensure you excel in your role, alongside receiving benefits such as: 

• • All new starters will have a buddy/mentor to support you when you join 
  • 33 days annual leave (pro-rata, including public holidays)
  • Access to on-site gyms and fitness classes
  • Option to become a member of UNISON, the public service union
  • Discounts from various retailers via the Blue Light Scheme
  • Cycle to Work Scheme 
  • Support from our Health and Wellbeing Centre including Welfare Officers, Counselling, Physiotherapy and Mental Health Peer Supporters and not forgetting our wellbeing dog 
  • Pension scheme
  • Flexible working opportunities    
  • Generous maternity/paternity and adoption leave entitlements    
  • Sick pay provisions    

And the list goes on! So, read on to discover how you can be a part of something exceptional…

What does the role involve?

Firstly, a passion for people and providing the best possible service, so flexibility and a willingness to embrace new ways of working will be key.  As a point of contact for queries you will provide first line support and advice to our people in line with our policies and procedures, escalating issues to appropriate people across POD so that they are resolved efficiently and effectively. 

You will provide a range of administrative support to key POD functions including the maintenance of HR systems and documentation, the production of reports, and the servicing of meetings and projects.  You will be encouraged to contribute your ideas and views as part of the continuous improvement and development of our people processes and service offer.

What will I need to be considered for the role?

• CIPD Level 3 Certificate in Human Resource Practice would be useful but not essential. The successful candidate must be able to evidence an equivalent level of qualification and/or relevant amount of experience.
• Possess and be able to evidence excellent communication and customer service skills.
• Experience of dealing with people at all levels, internally and externally.
• Computer literate to include experience of using Microsoft Office to a competent level. Able to demonstrate experience of using relevant IT systems and software for recording and retrieving information.
• Previous experience of providing general administrative support within an organisation to include administration support in meetings.
• Be able to work as part of a team or independently using own initiative.
• Excellent organisational skills with the ability to multi-task, prioritise workload and meet deadlines, responding positively under pressure.
• Evidence of the ability to pay close attention to detail.

 Welsh

North Wales Police are a bilingual organisation and for this role, you’ll need to demonstrate Level 2 Spoken Welsh skills, which means you’re able to give and ask for personal details and basic information; to make simple requests and say a few phrases about yourself in Welsh. Within your first 12 months service you will be required to reach Level 3 Spoken Welsh language skills. You can find out more by visiting our Welsh Language Resources Page

Disability Confident Employer 

We are recognised as a disability confident employer, we aim to recruit and retain disabled people, and people with health conditions, for their skills and talent. You can indicate on your application form whether you require any support or adjustments to enable you to do the job, or to assist you with your application. 

If you join us with a disability or medical condition, we aim to support you so you can carry out your role effectively. Where possible we’ll arrange reasonable adjustments so you can do this. 

How do you apply 

Please apply by completing the online application form. 

Closing date: 01/04/2024- Midnight 

If you require any further information, please contact the North Wales Police Recruitment Team: SSF.Recruitment@northwales.police.uk or 01492 804699.