Occupational Health Administrator

This is an outstanding opportunity to join North Wales Police as an Administrator within the Occupational Health Unit. You’ll be joining on a permanent contract within an organisation that will truly support your success in the workplace.

As well as being involved with the transformation of the Unit you will be required to provide an administration service for the Occupational Health & Welfare Teams by co-ordinating appointments, referrals and ensuring occupational health files are kept up to date.

What does the role of an Administrator within the Occupational Health Unit entail?

• Typing and secretarial support for the Force Medical Advisor, Occupational Health Unit Manager, and Occupational Health Nurse Adviser, plus general administration duties. Dealing with and actioning queries when staff are not available
• Undertake the administration associated with Occupational Health appointments and clinics. Ensuring files are up-to-date and any necessary reports on file.
• Taking accurate and concise updates from staff relating to medical conditions and typing up those updates for the occupational health file.
• Maintaining, monitoring and co-ordinating appointment diaries, when required.
• Administration duties in relation to applications for Physiotherapy or Psychological and Wellbeing treatment at The Police Treatment Centre (PTC). Promoting the services of the PTC.
• Co-ordination and administration of referrals to the external Counselling provider and Physiotherapists.
• To assist with arranging Welfare Screening appointments as per the Welfare Screening Programme.
• Contacting external agencies, e.g. General Practitioner, Hospital, with regards to report requests.
• Review and maintain administrative procedures. Using initiative when drafting documents.
• Maintaining administrative procedures in relation to the Specialist’s budgets, e.g. Physio, Counselling, and Intervention Medical referrals.
• Various administrative duties including dealing with enquiries, typing, photocopying, and filing.
• Ordering of stationery for the Occupational Health Unit.
• Ensuring invoices authorised for payment are actioned and databases updated.
• Administration associated with pre-employment processes. Making files up for new employees once taken on.
• Copying files when Solicitor requests made. Ensuring the correct consent has been given.

What will I need to be considered for the role?

• NVQ level 3, or equivalent level of qualification, in Administration/Word Processing related subject, or possess an equivalent amount of proven relevant experience.
• The use of Information Technology to an intermediate level that includes inputting/typing skills, together with a working knowledge of Microsoft Office applications.
• Experience of transcribing from audio tapes.
• Ability to compose reports and correspondence.
• Excellent organisational skills, with the ability to prioritise own workload.
• Possess a knowledge and understanding of medical confidentiality.
• An understanding of the Access to Medical Records Act 1988.
• Experience of dealing with people in an understanding manner.
• A knowledge of medical secretarial functions would be desirable, although not essential.

What are our benefits  

Here at North Wales Police we value our employees and we provide ample support and training to ensure you excel in your role, alongside receiving benefits such as: 

• All new starters will have a buddy/mentor to support you when you join 
• 25 days annual leave plus 8 bank holidays
• Access to on-site gyms and fitness classes
• Option to become a member of UNISON, the public service union
• Discounts from various retailers via the Blue Light Scheme
• Cycle to Work Scheme 
• Hybrid/Agile working (role dependant)
• Support from our Health and Wellbeing Centre including Welfare Officers, Counselling, Physiotherapy and Mental Health Peer Supporters and not forgetting our wellbeing dog 
• Pension scheme
• Flexible working opportunities    
• Generous maternity/paternity and adoption leave entitlements    
• Sick pay provisions    

North Wales Police are a bilingual organisation and for this role, you’ll need to demonstrate Level 3 Spoken Welsh skills, which means you’re able to converse partly in Welsh but turn to English in discussion and to give detailed information. You can understand and respond to general enquiries and describe people and places using simple phrases in Welsh. You can find out more by visiting our Welsh Language Resources Page. You will be required to work towards a level 4 whilst in post.

Positive Action  

If you’re from a Black, Asian or Minority Ethnic (BAME) group, LGBT+ or have a disability – we may be able to offer you Positive Action support. Visit our Positive Action page to learn more about how this works and our commitment to equality, diversity, and inclusion.  

Disability Confident Employer 

We are recognised as a disability confident employer, we aim to recruit and retain disabled people, and people with health conditions, for their skills and talent. You can indicate on your application form whether you require any support or adjustments to enable you to do the job, or to assist you with your application. 

If you join us with a disability or medical condition, we aim to support you so you can carry out your role effectively. Where possible we’ll arrange reasonable adjustments so you can do this. 

How do you apply 

The post profile will tell you all you need to know about the job and what skills you’ll need to apply.  

Shortlisting is based on your statement in support of your application. Please ensure you evidence where possible with specific examples, of how your experience, qualifications, skills and abilities meet the minimum/special criteria and/or essential requirements for the role. 

Closing date: 05/12/2022

If you require any further information, please contact the North Wales Police Recruitment Team: SSF.Recruitment@northwales.police.uk or 01492 804699.