Apprentice Administration Assistant

North Wales Police
Police Staff
Crime Services
St. Asaph Ssu
Apprenticeship
Apprentice National Minimum Wage
Full Time
37
Fixed Term
2 year contract
1

24/11/2020, 12:00


At North Wales Police we have a great opportunity for an Apprentice Administrator Assistant to obtain a solid understanding of business administration and customer services across designated business areas at our offices in Colwyn Bay. Joining our Crime Services team, we’ll employ you on a 2 year fixed term contract and provide you with a dedicated mentor where you’ll have the benefit of gaining a solid grounding in business administration whilst working towards completing an NVQ Level 2. We’re an organisation that truly supports success in the workplace.


This is an exciting time in policing with the national Police Uplift programme designed to recruit 20,000 additional police officers and this role will offer you an insight into policing and the work of the Crime Services teams across the business.


Delve further into the work of the Criminal Exploitation Team which this role is an integral part of by following our page on Instagram - northwalespolice, where we’ll be posting an exclusive insight waiting for you to uncover!



This Apprenticeship Administrator Assistant opportunity will provide you with:


  • Support in completing an NVQ level 2 Qualification in Business Administration / Customer Service if you are currently working towards this, or support in achieving the qualification.
  • You’ll be employed on a fixed term two year contract for the purpose of serving an apprenticeship with North Wales Police in an administrative role.
  • You’ll be supported by a mentor who will provide dedicated support in monthly meetings to discuss your progress, leaning needs and development plans in line with your NVQ modules.
  • You’ll be involved in conduct research, inputting data and processing various documents using a range of IT packages.
  • Working with company policies and procedures in line with the work you will be delivering whilst maintaining confidentiality.
  • Undertake general administrative responsibilities such as typing audio transcriptions.
  • Producing standard business correspondence and reports.
  • Attending meetings and taking minutes.
  • You’ll have the opportunity to deal with general telephone and written enquiries from members of the public and other department.
  • And, obtain a good level of understanding of various business support services within North Wales Police.

 


The experience you’ll bring to the Apprenticeship Administrator Assistant role;


  1. You’ll be working towards, or have a desire to work towards an NVQ Level 2 in Business Administration / Customer Service.
  2. IT skills and an understanding of Microsoft Office or similar IT packages
  3. Good written and communication skills.
  4. The ability to work well in a team and alone.
  5. Self-motivated to learn and to apply your learning in the workplace.

 


Please note there is no age limit on applications for this role and the Apprentice National Minimum Wage rate applies. You can find our more on https://www.gov.uk/national-minimum-wage-rates.


 


Due to funding restrictions candidates who are degree holders (level 5 or above qualification) are unable to apply.


 


North Wales Police are a bilingual organisation and for this role, you’ll need to demonstrate Level 1 Welsh skills, which means you’re able pronounce Welsh place names and basic greetings and phrases. You can find out more by visiting our Welsh Language Resources page https://www.north-wales.police.uk/recruitment-home/welsh-language-resources.


Find out if you’re eligible for Positive Action support; https://www.north-wales.police.uk/recruitment-home/positive-action-team.


 


How do I apply?


Please submit your application via the North Wales Police website, ensuring you provide details of your relevant previous experience for this role within the Supporting Statement in the Application Form.


 


Closing date: 24 November 2020


 


 


1

Click here for a user guide (PDF) which will help you with our online application process.

This opportunity is closed to applications.