Payroll and Pensions Manager

As our Payroll and Pensions Manager you will become an integral and important part of our Policing family.

You will have the benefit of working hybrid, attending the office in Colwyn Bay a maximum of two days a week (during the first two months you will need to attend the office full time for training and engagement).  You will manage a small, experienced team, ensuring timely and accurate payroll services are delivered and be a subject matter expert in payroll matters. You will also be part of the Shared Services management team closing working with colleagues in Continuous Improvement, HR Employment Services, Recruitment, Purchasing, Supplies and Business Systems. A diverse and experienced team who strive to provide a positive, efficient, and effective service to the Force.

We want an exceptional colleague who exemplifies and champions the Shared Service values in the pursuit of mastery, innovation and change, courage, and optimism and is positive about delivering our vision ‘to be a centre of excellence, consistently delivering outstanding professional customer focused service in support of our colleagues’. It is an incredibly exciting time to be part of our team, we are ambitious and determined to deliver our vision and continually demonstrate our values and objectives.

As Payroll & Pensions Manager we are looking for someone who can evidence in their application the below criteria;  

• Holds a professional payroll qualification i.e., CIPP, Degree in payroll management or similar or where a formal qualification isn’t held, must have a proven track record with substantial payroll experience preferably with an in-house payroll (minimum 5 years).  
• Preferably hold a leadership and/or management qualification or must have significant experience of leading and managing a team, including welfare supervision and performance management.
• Proven significant experience processing payroll from data input through to processing final pay run along with substantial knowledge of payroll legislation and compliance.
• Has experience of meeting deadlines and working under pressure.
• Is results orientated, takes initiative and ownership to get the job done and demonstrates a can-do attitude to deliver results and improvements. 
• Has experience and ability of building good customer relationships and providing excellent customer care, instilling in team members the importance of good customer care and service.
• Has experience of delivering change management within a payroll environment. 
• Has excellent attention to detail, a high level of accuracy coupled with the ability to meet deadlines. 
• Intermediate level IT skills in Microsoft Word, Excel PowerPoint, Outlook, and Office 365. 
• HR and Payroll software experience.
• Experience of analysing and reporting on the payroll. 
• Ability to work as a highly effective team player. 

Read our candidate pack for further information about North Wales Police, the role, skills and experience required. 

What are our benefits  

Here at North Wales Police we value our employees and we provide ample support and training to ensure you excel in your role, alongside receiving benefits such as: 

• All new starters will have a buddy/mentor to support you when you join 
• 25 days annual leave plus 8 bank holidays
• Access to on-site gyms and fitness classes
• Option to become a member of UNISON, the public service union
• Discounts from various retailers via the Blue Light Scheme
• Cycle to Work Scheme 
• Hybrid/Agile working (role dependant)
• Support from our Health and Wellbeing Centre including Welfare Officers, Counselling, Physiotherapy and Mental Health Peer Supporters and not forgetting our wellbeing dog Nansi. 
• Pension scheme
• Flexible working opportunities    
• Generous maternity/paternity and adoption leave entitlements    
• Sick pay provisions    

North Wales Police are a bilingual organisation and for this role, you’ll need to demonstrate Level 2 Spoken Welsh skills, which means you’re able to give and ask for personal details and basic information; to make simple requests and say a few phrases about yourself in Welsh. Within your first 12 months service you will be required to reach Level 3 Spoken Welsh language skills. You can find out more by visiting our Welsh Language Resources Page. 

Positive Action  

If you’re from a Black, Asian or Minority Ethnic (BAME) group, LGBT+ or have a disability – we may be able to offer you Positive Action support. Visit our Positive Action page to learn more about how this works and our commitment to equality, diversity, and inclusion.  

Disability Confident Employer 

We are recognised as a disability confident employer, we aim to recruit and retain disabled people, and people with health conditions, for their skills and talent. You can indicate on your application form whether you require any support or adjustments to enable you to do the job, or to assist you with your application. 

If you join us with a disability or medical condition, we aim to support you so you can carry out your role effectively. Where possible we’ll arrange reasonable adjustments so you can do this. 

How do you apply 

The post profile will tell you all you need to know about the job and what skills you’ll need to apply along with the candidate pack which tells you more about North Wales Police and the area of North Wales. 

Shortlisting is based on your statement in support of your application. We want to know all about you; please ensure you evidence where possible with specific examples, of how your experience, qualifications, skills and abilities meet the criteria above. 

Closing date:  29th January 2023 

Interviews will be held in Colwyn Bay Headquarters week commencing 6th February.

Contact Recruitment Supervisor Amy.hudson@northwales.police.uk if you would like to have an informal discussion about the role. Or call the recruitment team on 01492 804699.